FAQ

The facilities are closed from December 29 to January 3, and on Sundays and national holidays.
However, Science Hall and Buzz Hall can be reserved on Sundays and national holidays. In such cases, other rooms may also be available−please inquire for details.
Please note that facilities may be closed occasionally for maintenance or repairs.

Availability depends on the requested time. Please consult us in advance.

You can enter the conference room 10 minutes before your reserved start time.

Sorry, bookings are accepted from organizations and companies only. First-time users are asked to submit a brief company/organization profile or an outline of the event. We reserve the right to decline a booking depending on the purpose of use or other reasons.

We accept provisional bookings. Please confirm your booking within two weeks of the provisional reservation date.

[Domestic bookings] An invoice will be issued after the event; please pay by bank transfer. In some cases, prepayment may be required.
[International bookings] Pre-payment is required at least two weeks before the event date.
If you cancel, refunds will be issued minus any applicable cancellation fees.

Please click here for more details.

Facilities can be booked in time slots (Full Day, Morning, Afternoon, Evening). For example, if you wish to use a room from 14:00–16:00, you must book the Afternoon Slot (13:00–17:00). Extra hours beyond the booked slot will incur additional charges.

Bringing your own projector is free of charge.
Please note that some types of equipment may not be permitted. Contact us for details.

We do not allow outside food and drinks. Please use our catering service.

We will configure rooms of 60m² or larger to your requested layout free of charge. For rooms under 60m², you may change the layout yourself but must restore it after use. If you wish to change the layouts, request our staff to change layouts for rooms under 60m², a rearrangement fee will apply.

Internet access is available in all rooms (Wired and Wireless). Please see "Equipment/Services" for details.

Mobile phones can be used in most rooms, but signal strength may be weak in some rooms on B1 of Building #4.

Incoming calls can be forwarded to the extension number in your conference room.

There is a restaurant on the 1st floor of Building #1. (Closed on weekends, national holidays, and when the facility is closed; catering may still be available with advance order.) Several restaurants are also located nearby.

Paid parking is available (first 20 minutes free).
Daytime fee (8:00-20:00): 100JPY per 15 minutes
Nighttime fee (20:00-8:00): 100JPY per 60 minutes
Some parking lots have a daily maximum charge (1,200–1,800JPY.) This applies to certain lots only; please inquire for details.
If the event organizer covers visitor parking, discounted parking coupons are available.
Parking often fills up on weekdays; public transportation is recommended.

There are no accommodations within Kyoto Research Park. Please ask us about our partner hotels.

A paid cloakroom is available for a fee when you use Buzz Hall. Our staff do not operate the cloakroom; please provide your own attendants.

You may ship items for use in our halls and conference rooms; we can hold them until the event day. Please arrange deliveries during business hours.
After the event, items can be shipped to a Japanese address on a cash-on-delivery basis.
Items will be dispatched on the next business day.

Wheelchair-accessible spaces are available at all parking lots.
Wheelchair-accessible restrooms are available on the 1st floor of Building #1 and on 2F and B1 of Building #4. Elevators are available in buildings with conference rooms (Buildings #1 and #4).

The ATM at the 7-Eleven in Kyoto Research Park accepts some international cards (some cards may not be supported).

Currency exchange is not available at Kyoto Research Park. Foreign currency exchange is available at the Kyoto Central Post Office in front of JR Kyoto Station.

A post office is located within 10 minutes' walk of Kyoto Research Park.

Please use the dial-in number for the MICE Promotion Team (075-322-7888, or +81(0)75-322-7888 if calling from overseas).
Inquiries should be made during business hours.